Now Hiring - Senior Director, Automotive Global Sales & Customer Marketing in Framingham, MA

Job Description

About Bose

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of the voice of someone you love. It’s in these moments that sound matters most!

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical.

About the Automotive Systems Division (ASD)

For over 40 years, we have partnered and seen rapid growth with some of the finest automobile brands in the world to create unique sound solutions for our customers on the road. With a meticulous blend of hardware and software design, we can deliver a magical listening experience in the car with more of the sound you want—your music, your phone calls—and reduce the sounds you don’t want, like engine and road noise.

The Sr. Director of Automotive Global Sales and Customer Marketing will plan, run, coordinate, and lead all aspects of the global customer strategy and relationship to align and deliver ASD Division strategies and objectives globally and regionally. Lead an impactful, cross-functional Bose team to drive growth, profit, and customer satisfaction by developing and deploying processes, procedures, and best practices. Identify new business opportunities, business development tactics, customer engagement plans, and customer relationship development / management approaches. Form & nurture long lasting working relationships with customers by anticipating, analyzing, and responding quickly to opportunities, needs, and problems. Lead the internal Customer Account Strategy process and Annual Plan along with Customer specific Revenue, Gross Margin, and Net Operating Profit (annual and 3-year plan commitments). Support the deployment of other critical internal and customer specific business activities (i.e. Annual Price Negotiations) and engineering processes and requirements. Build and maintain functional metrics to measure efficiency and effectiveness that drive the right behaviors and prioritization. Ensure Customer Management & Business Development functional excellence is developed and maintained.

This role is a critical member of the Automotive Senior Leadership Team.

Primary Responsibilities and Tasks:

Education:

Bachelor’s Degree in Engineering, Business Administration, or equivalent experience; MBA preferred. Ongoing Executive Training and Development desired.

Experience:

Candidate should have a minimum of 15 years of progressive business, customer management, customer account planning, and / or technical experience in the functional areas of product planning, sales, business development, strategic marketing, strategy development or engineering.

Other requirements / skills / competencies: